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Delivery, Where and How ?
|Our Delivery Policy|
Momento Magico will deliver flowers and gifts to virtually anywhere in Australia and almost anywhere in the world, where fresh flowers are available. Naturally, our delivery service is subject to local conditions. Delivery is usually available within 24 hours, but occasionally may be longer, depending on time zones and local conditions.
Some areas in some countries (including Australia) are classified as restricted delivery areas. Deliveries to these locations may take up to 48 hours
Delivery within Australia is not guaranteed on Public Holidays, Saturday afternoons or Sundays.
Same day delivery within Australia from Monday to Friday is possible as long as the order is placed before 1pm AEST.
Same day delivery within Australia on Saturdays is possible as long as the order is placed before 10 am AEST.
If your delivery is urgent please call for up-to-the-minute advice on delivery availability.
For more specific information on your delivery, refer to the information below :
Delivery for funeral orders
Delivery to hospitals & nursing homes
Delivery to ships
Delivery to hotels & holiday resorts
Delivery for Funeral Orders [Back to Top]
Momento Magico treat funeral orders with the highest of priority. In order to see the order processed as smoothly as possible please supply the following information in the Address Details or Special Instructions :
Full name of the deceased
Name and address of the funeral home and name and phone number of a relative will be needed.
Date and time of the funeral
Delivery to Hospitals/Nursing Homes [Back to Top]
For hospital/nursing home deliveries, please supply Momento Magico with the recipient :
Ward name or number
Hospital name and address
Whether the recipient is a patient/resident or part of the staff.
For hospital and nursing home deliveries, Momento Magico recommends sending flowers and gifts that are already arranged in a container. Please note :
Do not send loose cut flowers as there are usually limited suitable vases available
Do not send large arrangements as space is often restricted
Most hospitals do not allow plants
Some hospitals do not allow flowers in intensive care or other special care units.
Delivery to Ships [Back to Top]
For deliveries to ships :
Please allow 24 hours for the delivery to be processed
The following information is needed to process the order smoothly. This information can be included in the Address Details or Special Instructions :
Name of shipping line
Name of ship
Cabin number/deck number
Exact time of departure.
Whether the recipient is a passenger or crew member
Delivery to Hotels & Holiday Resorts [Back to Top]
For deliveries to Hotels & Resorts, please supply Momento Magico with the recipient :
Hotel or Resort name
Room name or number and address
Whether the recipient is a guest or part of the staff .
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||Delivery Australia Wide and International
Momento Magico Florist